@extends('layouts.admin')

@section('title', 'Chatbot - Conversa com ' . $conversation->visitor_name)

@section('content')
<div class="container-fluid px-4">
    <!-- Page Heading -->
    <div class="d-sm-flex align-items-center justify-content-between mb-4">
        <h1 class="h3 text-gray-800">
            <i class="bi bi-robot me-2"></i>Conversa com {{ $conversation->visitor_name }}
        </h1>
        <a href="{{ route('admin.chatbot.conversations') }}" class="btn btn-secondary btn-sm">
            <i class="bi bi-arrow-left me-1"></i>Voltar
        </a>
    </div>

    <!-- Visitor Info Card -->
    <div class="card shadow mb-4">
        <div class="card-header py-3">
            <h6 class="m-0 font-weight-bold text-primary">
                <i class="bi bi-person me-1"></i>Dados do Visitante
            </h6>
        </div>
        <div class="card-body">
            <div class="row">
                <div class="col-md-3">
                    <p class="mb-1 text-muted small">Nome</p>
                    <p class="font-weight-bold">{{ $conversation->visitor_name }}</p>
                </div>
                <div class="col-md-3">
                    <p class="mb-1 text-muted small">Telefone</p>
                    <p>
                        @if($conversation->visitor_phone)
                            <a href="tel:{{ $conversation->visitor_phone }}">{{ $conversation->visitor_phone }}</a>
                            <a href="https://wa.me/55{{ preg_replace('/\D/', '', $conversation->visitor_phone) }}" target="_blank" class="btn btn-sm btn-success ml-2">
                                <i class="bi bi-whatsapp me-1"></i>WhatsApp
                            </a>
                        @else
                            <span class="text-muted">—</span>
                        @endif
                    </p>
                </div>
                <div class="col-md-3">
                    <p class="mb-1 text-muted small">Cidade</p>
                    <p>{{ $conversation->visitor_city ?? '—' }}</p>
                </div>
                <div class="col-md-3">
                    <p class="mb-1 text-muted small">Status</p>
                    <p>
                        @if($conversation->status === 'active')
                            <span class="badge badge-success">
                                <i class="bi bi-chat-dots me-1"></i>Ativa
                            </span>
                        @else
                            <span class="badge badge-secondary">
                                <i class="bi bi-check-circle me-1"></i>Finalizada
                            </span>
                            @if($conversation->ended_at)
                                <br><small class="text-muted">{{ $conversation->ended_at->format('d/m/Y H:i:s') }}</small>
                            @endif
                        @endif
                    </p>
                </div>
            </div>
            <div class="row">
                <div class="col-md-3">
                    <p class="mb-1 text-muted small">Data de Início</p>
                    <p>{{ $conversation->created_at->format('d/m/Y H:i:s') }}</p>
                </div>
                <div class="col-md-3">
                    <p class="mb-1 text-muted small">Total de Mensagens</p>
                    <p>{{ $conversation->messages->count() }}</p>
                </div>
                <div class="col-md-6">
                    <p class="mb-1 text-muted small">Avaliação do Atendimento</p>
                    <p>
                        @if($conversation->rating)
                            <span style="color: #f5a623; font-size: 1.3rem; letter-spacing: 2px;">
                                {{ str_repeat('★', $conversation->rating) }}{{ str_repeat('☆', 5 - $conversation->rating) }}
                            </span>
                            <span class="ml-2">({{ $conversation->rating }}/5)</span>
                            @if($conversation->rating_comment)
                                <br><span class="text-muted"><i class="bi bi-chat-quote me-1"></i>"{{ $conversation->rating_comment }}"</span>
                            @endif
                        @else
                            <span class="text-muted">Não avaliada</span>
                        @endif
                    </p>
                </div>
            </div>
        </div>
    </div>

    <!-- Chat Messages -->
    <div class="card shadow mb-4">
        <div class="card-header py-3">
            <h6 class="m-0 font-weight-bold text-primary">
                <i class="bi bi-chat-dots me-1"></i>Histórico de Mensagens
            </h6>
        </div>
        <div class="card-body p-0">
            <div class="p-3" style="max-height: 500px; overflow-y: auto;">
                @forelse($conversation->messages as $message)
                    <div class="d-flex mb-3 {{ $message->role === 'user' ? 'justify-content-end' : '' }}">
                        <div class="{{ $message->role === 'user' ? 'bg-primary text-white' : 'bg-light' }} rounded p-3" style="max-width: 75%;">
                            <div class="small font-weight-bold mb-1 {{ $message->role === 'user' ? 'text-white-50' : 'text-muted' }}">
                                @if($message->role === 'user')
                                    <i class="bi bi-person me-1"></i>{{ $conversation->visitor_name }}
                                @elseif($message->role === 'assistant')
                                    <i class="bi bi-robot me-1"></i>Assistente
                                @else
                                    <i class="bi bi-gear me-1"></i>Sistema
                                @endif
                                <span class="ml-2" style="font-size: 0.7rem;">{{ $message->created_at->format('H:i') }}</span>
                            </div>
                            <div style="white-space: pre-wrap;">{{ $message->content }}</div>
                        </div>
                    </div>
                @empty
                    <p class="text-center text-muted py-4">Nenhuma mensagem nesta conversa.</p>
                @endforelse
            </div>
        </div>
    </div>
</div>
@endsection